Customers Wonder Why Some Subway Footlong Subs Are Coming Up Short

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Australian Matt Corby’s photo (shown above) of a Subway footlong sub that didn’t quite measure up went viral on Facebook yesterday, garnering more than 118,000 “likes” in just 24 hours, and inspired countless others to break out their tape measures.

The New York Post surveyed Manhattan Subway restaurants and found that four out of seven Footlongs measured only 11 or 11.5 inches.

Subway answered back today saying that the subs shown in photos were prepared incorrectly.

Sandwiches may have measured short, but the amount of bread — delivered in portions by the company — is the same for all footlongs, [Les] Winograd said, and there should not be shrinkage.

“Going by the picture we looked at, it kind of looks like it wasn’t baked correctly,” he said. “We tell them how do you do it with all the instructions….they should really have this down but there’s the human factor, I guess.”

…In a written statement, the company said, “We are committed to providing a consistent product delivering the same amount of bread to the customer with every order…We are reinforcing our policies and procedures in an effort to ensure our offerings are always consistent no matter which Subway restaurant you visit.”

For some reason I just keep thinking of the Seinfeld “shrinkage” scene…

Photo: Facebook via Gawker

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Posted by on January 17, 2013.
Filed under Business, Odd News.
Doug Johnson is a news junkie and long time blog reader, turned author.

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  • retired.military

    On the scale of I could give a shit less this is right up there in the top 10.

  • MartinLandauCalrissian

    I’ll NEVER eat there again. Well, I won’t go much. Well, I already rarely go there, so, I guess nothing will change.

  • GarandFan

    Given the $16 TRILLION deficit in this country, are people REALLY worried about 1 freaking inch?

    • UOG

      …pretty sure the White House and the MSM would prefer that you do! For the same reason as was behind the Roman Circus.

      • http://www.rustedsky.net JLawson

        Bread (and it better not be an inch short…) and Circuses. Keep the population fed and diverted from what else was going on.

        Might not have worked if they’d had an Internet back then…

    • 914

      About as much as they are about Armstrongs confession. Meaningless.

  • JWH

    I hope there’s a class action suit.

  • Wild_Willie

    Us men know that it is really six inches. ;) ww

  • jim_m

    Next will be some dingleberry whining about how his McDonald’s Quarter Pounder weighs less than 4 oz.

    Then there will be the idiots complaining that their 5.0 L Mustang GT only has a 4.6L engine in it.

    God help us all.

    • CaptainNed

      Actually, back when the Mustang 5.0 was the thing, the motor was 4942cc. Car & Driver always referred to it as the 4.9 (proper rounding rules) and the morons would go ballistic.

      In a saner world it was a Ford 302 compared to a Chevy 305.

      • jim_m

        In 1996 Ford replaced the old 5L V8 with a 4.6L unit but kept calling it a 5.0. That was what I was referring to.

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