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Fighting Back

Hero of the Day

DULUTH, Minn. (AP) - An exasperated resident turned the tables on a company that hounded him with telemarketing calls, calling it more than 100 times in two days.

Marc Plaisted said he started calling Minnesota Auto Glass after the St. Peter-based company's telemarketers called him up to three times a day - even after he asked them not to.

Plaisted had figured the calls would stop when he signed on to Minnesota's "do-not-call" list months ago.

"I'm following the law and asking them to be taken off the list and they ignore me and then, on top of it, start swearing at me," he said. "That was where they flipped the switch with me and I said, 'Enough is enough. I'm going after you guys now."

Plaisted started calling the Minnesota Auto Glass's Duluth office last Thursday, and placed more than 100 calls, he said.

"I just called them every five minutes and let them know that, no, I don't have a crack in my windshield, because this seems to be something they are very concerned about," Plaisted said.

A Minnesota Auto Glass manager in Duluth said Plaisted's number had been removed from its list and that proof of the removal would be put in writing.
Let's play along shall we:

Minnesota Auto Glass
Saint Peter, MN 56082
(507) 931-1012


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